Server Management

Initial Server Setup
cPanel / Plesk Installation
OS Installation & Configuration (Linux/Windows)
Basic Firewall Configuration (UFW/IPTables)
Monthly Security Updates
Uptime Monitoring (Every 5 mins)
2 Support Tickets per Month
OS Ubuntu, CentOS, Debian, AlmaLinux
For VPS or Entry-Level Dedicated Server
Support Hours 9 AM – 6 PM (IST)
Response Time < 12 hours
Backup Configuration Optional (Extra Cost)

Everything in Lite Plan +
cPanel / Plesk / DirectAdmin Installation
Weekly Security & Malware Scans
Firewall + Brute Force Protection (CSF/LFD)
Email Server Configuration (Exim/Postfix)
Performance Optimization (Apache/Nginx, MySQL)
Weekly Backups Setup (Remote or Local)
24x7 Monitoring & Alerts
5 Support Tickets per Month
VPS or Dedicated Server
Server Hardening Included
Response Time < 6 hours

Everything in Pro Plan +
Real-time Malware Detection & Removal
Proactive Monitoring & Auto-healing Scripts
Load Balancer Configuration Support
Disaster Recovery Setup
DNS & CDN Configuration
99.95% Uptime Guarantee
10 Support Tickets per Month + Live Chat Support
Custom Stack Support (Nginx, Redis, Varnish, etc.)
Response Time < 2 hours
Data Retention Policies Configured
API Monitoring Support (Optional)